Firstly, what is Managed IT Support?

A great first question! iTLC define Managed IT Support as any and all components of a businesses I.T Infrastructure that requires a level of management. Some examples of this I.T Infrastructure could include:

  • Physical Infrastructure

    Support of Servers, Network equipment, Laptops and Desktops.

    Physical Infrastructure

    Support of Servers, Network equipment, Laptops and Desktops.

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  • Auditing

    When’s the last time you had a technology health check?

    Auditing

    When’s the last time you had a technology health check?

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  • Helpdesk Services

    Remote and Onsite Support available when you need it.

    Helpdesk Services

    Remote and Onsite Support available when you need it.

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  • Proactive Monitoring

    Monitoring of Systems and Alerting before there’s an issue

    Proactive Monitoring

    Monitoring of Systems and Alerting before there’s an issue

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  • Asset Procurement and Decommission

    Purchase of new equipment, replacement and decommission.

    Asset Procurement and Decommission

    Purchase of new equipment, replacement and decommission.

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  • Security Infrastructure

    Anti-Virus, Spam Protection, Firewall Security, Endpoint Security.

    Security Infrastructure

    Anti-Virus, Spam Protection, Firewall Security, Endpoint Security.

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  • Backup Infrastructure

    All things backups (Files, Servers, Emails etc)

    Backup Infrastructure

    All things backups (Files, Servers, Emails etc)

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  • Cloud Infrastructure

    Office 365, Cloud Storage, Website Hosting.

    Cloud Infrastructure

    Office 365, Cloud Storage, Website Hosting.

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  • Other

    If it’s I.T related, include it here!

    Other

    If it’s I.T related, include it here!

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iTLC takes each customers Managed IT Support requests as a blank template, your requirements and needs shape the service we provide.

Whether you are after Management over a component of your business or you need us to help manage the entire environment, iTLC can provide expertise and support in all areas. iTLC take a proactive methodology to all aspects of a Managed environment, meaning we work with you, your goals and your infrastructure to ensure that they are aligned and complementing each other.

Find out more about Managed IT Support

Let us know if you are interested in finding out more about this service. All information will be kept confidential.

iTLC

iTLC